Article 1 : FIELD OF ENFORCEMENT
The present conditions of sale are concluded, on one part by the society Solido SARL, a legal French company whose head office is situated : Zone Commerciale Oxygène Sud, 2 rue de l’Ecusson 56120 Josselin – France.
The present general conditions of sale apply to all orders or reservations received via internet, fax, postal mail, and are valid at the moment the order has been placed. All orders involve the complete adherence and without reservation of the client to the present general conditions. Any other condition established by the buyer is therefore, by default, unenforceable on the seller.
If the seller, at any given moment, infringes any of the conditions stated, this cannot be interpreted as a waiver by the seller of the general conditions of sale as a whole.
The company Solido SARL is owner of the website www.gts-models.com and is holder of all rights pertaining thereto. Without prior and express authorization of the company, it is forbidden to copy or download part, or all of the site and its contents.
Article 2: ORDERS
The orders or reservations can be made in the following manner:
On the website: www.gts-models.com
By email: firstname.lastname@example.org (please, provide us your delivery address)
By postal mail to: Solido SARL, Zone Commerciale Oxygène Sud, 2 rue de l’Ecusson, 56120 Josselin, FRANCE.
All orders or reservations will be confirmed by email, on the condition that the buyer provides his email address.
Article 3: PRICE
The prices are indicated on our site, in Euros, are including taxes but are excluding shipping cost. They are subject to French VAT.
The shipping costs are in relation to the weight of the products and their destination.
The prices indicated are modifiable at any given moment without notification. However, the articles will be billed on the basis of the current registration of the order or of the reservation.
In case of orders to another country than France metropolitan, the customs laws or other local taxes (local VAT, customs tax, importation duties etc) may be due. These duties are at the exclusive charge of the client and fall entirely on his responsibility both in terms of his declarations and payments to the relevant authorities.
All orders, regardless of their origin, will be billed and payable in Euros only.
The products are the property of Solido SARL until the full payment has been made, regardless of the delivery date of the product.
Article 4: PAYMENT
Depending on the sites through which you make your orders or reservations, you can pay, on line, by debit card (Visa, MasterCard, American Express) on the secured site of our partner the Credit Mutuel de Bretagne, or by PayPal. The relevant addresses will be made available to you when ordering. By postal mail if you prefer to pay for your purchases by cheque, you can also make your reservations via our internet sites or by mail and send us a cheque, clearable in France, noting on the back, your name as well as your reservation number. Cheques and debits are cashed 15 days before shipping. This delay allows us to verify the solvability of the payment. No reductions will be applied in relation to the indicated prices on the site www.gts-models.com for immediate payments. In the absence of payment the sending of the order and the reservation will be cancelled.
Article 5: DELIVERY
The delivery address may be different to that of the billing address. One or the other must be indicated on the order or at the inscription to our webshop. The orders are processed within a maximum delay of 15 working days from the date of reception by Solido SARL or by their submission on the websites. The reservations made via post or via the site http://gts-models.com/, or by email are deliverable within 30 days from the 3rd week of the relevant month of reservation. The month is always stipulated on the reservations documents. Solido SARL takes the necessary dispositions to minimize the risks during shipment. These risks are at the charge of the buyer from the moment that the ordered article leaves the premises of Solido SARL. In case of damage during transportation, a motivated objection must be made to the transporter within a time period of three days from delivery.
Unless otherwise specified when ordering, all deliveries made beyond a period of thirty (30) days through the fault of Solido SARL may lead to the termination of the order by the buyer and of his/her reimbursement.
Article 6: WITHDRAWAL PERIOD
In accordance with the provisions of the article L. 121-16 of the Code de la Consommation, the client has, from the day after the delivery, a period of 14 working days to return the order to enable any exchanges or reimbursements.
Using the right of withdrawal requires Solido SARL to reimburse the amount paid by the buyer within a 14 day time period following the professionnal becoming aware of the withdrawal of the client. The end of the time limit is established on the day the professionnal receives the returned product. Solido SARL may ask for proof of shipment. The client must take responsibility of the postage charges and other eventual charges (customs etc.) to return the merchandise. The product must, imperatively, be returned in its original packaging, intact, accompanied by all its eventual accessories.
The client has the possibility of cancelling their order until such time as the status “Being prepared” appears.
You can download a copy of the Withdrawal form.
Article 7. RECLAMATIONS
Only sales made directly with Solido SARL (through the online shop) are susceptible to requests for spare parts via the ASS or exchanges. For any other types of sale (Ebay, Le Bon Coin, shops…), the client should contact the seller concerned. All complaints concerning the quality of the products shipped should be made within 15 days from the reception of the goods. It should be formulated clearly and precisely by email to the following address: email@example.com, accompanied by 2 or 3 supporting photos and the purchase invoice. In cases of asking for an exchange, the postage charges and other eventual charges (customs etc…) to return products to Solido SARL are at the charge of the client, without prior written consent. In cases of impossibility to exchange or repair and after agreement is made to return a model (models out of stock), a reimbursement will be made upon return of the model in question. The product must be returned to us in its original packaging, and should include the reason for the return on the delivery receipt or the bill of sale.
Article 8: RESPONSABILITY
The client alone is responsible for the choice of products, their conservation from the time of delivery and of their usage. Under no circumstances can Solido SARL be held responsible for any damages caused thus. Solido SARL guarantee that their products are in perfect condition when handed over to the transporter. This is the only agreed warranty given by Solido SARL. No other express or implied warranty is granted. Particularly, Solido SARL cannot guarantee that the products meet the specific needs of the client. Solido SARL cannot be held responsible for breach of contract in case of unavoidable circumstances, disruption, or total or partial strike, notably the postal services and modes of transport, flooding or fire.
Solido SARL will not incur any responsibility for any damages indirectly caused by these (loss of business, loss of earnings, loss of luck, damages or expenses).
Article 9 PERSONAL INFORMATION
The information of a personal nature relating to customers may be subject to automated processing. Solido SARL agrees not to divulge to third parties information that it has been given with the exception of providing the information to subcontractors who handle shipping of the product(s). . These are confidential. They will be used by its internal services only for the processing of orders and to reinforce and personalize the communication and offers of products.
This article shall not prevent the sale or transfer of activities to third party. In accordance with the Data Protection Act of the 6th January 1978, each customer has a right of access, rectification and opposition to personal data. For this it suffices to make the request on line or by mail indicating ones surname, first name, address and, if possible, the client reference. Enforcing article 1124 of the Civil Code, non-emancipated minors are unable to enter a contract. Consequently, the company Solido SARL cannot be held responsible in cases of collection, without its knowledge, of personal data relating to minors.
Our files have been declared n° 1538483V0, by the CNIL.
Article 10 LINKS
Our site can provide, or third parties may include, links to other websites or other Internet sources. In where Solido SARL is not able to control these sites and these external sources, each user acknowledges that Solido SARL cannot be held accountable for the provision of these sites and external sources, and cannot hold any responsibility for their content, adverts, products, services or any other available materiel on, or from these sites or external sources. Furthermore, each user acknowledges that Solido SARL cannot be held responsible for any damages or consequential proved or alleged losses in connection with the use or with the fact of having trusted the contents, goods or services available on these sites or external sources.
Article 11 ARCHIVAL EVIDENCE
Solido SARL archives the orders and the invoices on one or more reliable and durable data bases comprising of true copies in accordance with the stipulations of the article 1348 of the civil code. Documents Solido SARL will be considered proof of communications, orders, payments and transactions between it and its clients.
Article 12 RELEVANT LAWS
Only these terms herewith in French are law.
The rights and obligations of the parties are governed by the French law, in particular under the regulation of selling from a distance (articles L.121 – 16 to L. 121-20 of the Code of the consumer incorporating the directive 97/7 CE of the 20th May 1997 relating to the protection of consumers in matters of selling from a distance). Acceptances, drafts, mandates, shipping terms bring neither innovation nor exemption to this clause. For all litigation and disputes, whatever the nature or cause, the only jurisdiction is with the commercial tribunal in Vannes.
Article 13 CONTACTS
- For the ASS: firstname.lastname@example.org
- For the online shop: email@example.com
Solido SARL, Zone Commerciale Oxygène Sud, 2 rue de l’Ecusson, 56120 Josselin, France – by phone : +33 (0)2 97 70 42 25